Replacement and Return Policy – Jose Eber
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Replacement and Return Policy

So as to benefit from return and replacement services, the original invoice shall be returned.  

– Pursuant to cleanliness and public health laws, no any product may b returned or replaced if it is used or tested even for one time only unless it has a workmanship defect, and in this case it will be replaced under warranty condition.

– The product may be returned within 3 days, or replaced within 7 days from date of purchase provided that the system is not used, and free of the scratches or defects caused by misuse, with all of its accessories, and in the same condition at time of purchase.

– You may return the product or replace it through visiting one of our branches as shown in the following link.

– In case that you cannot visit one of the branches, you may communicate with us through the email or Whatsapp shown in the following link.

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